BEIJING: Currently, China remains engaged in regular pandemic prevention and control, confronted with a highly complicated pandemic situation which has compelled many companies to switch to a work-from-home model. During this challenging time, to the ability to arrange cargo transportation efficiently and obtain access to information concerning shipping status, shipping schedule and shipping rates has become a problem for a significant number of foreign trade enterprises.

COSCO SHIPPING Lines has been upholding the concept of customer-centered service, focusing on customer needs, and innovating its digital service to provide customized shipping data service solutions to meet customers’ personalized logistics management needs. Wherever their offices are, customers can always be provided with safe, convenient and efficient logistics service, enabling them to make cargo shipping arrangements with just one simple click at home. 

They may also have access to the service by logging on the APP.

In addition to its official customer service channel, COSCO SHIPPING Lines also offers SynCon Hub, a vertical foreign trade e-commerce platform for shipowners.