Question: Many thanks for last week’s insightful solution on KPI for Customs clearance, can you give what KPI should be implemented for Air Freight, we have majority of imports by Air and presently we are monitoring only rates and to some extent transit times. 

Solution: Last week I covered 1) Important to have total data to make strategy for KPI. 2) Data Source 3) Data Elements 4) Types of KPI. 

In this DST issue I will cover KPI as well as analysis which will . . .