MUMBAI : APM Terminals Pipavav organized a customer meet in Delhi on June 1, 2012.
The meet was attended by more than 200 customers with representation from CHAs, forwarders, shipping lines, transporters, train operators, ICD/CFS operators and others.
The President of the North India Steamer Ship Association (NISSA), Capt. A K Kaura, graced the occasion and shared his thoughts with the gathering.
The primary objective for the customer meet was to discuss mutually beneficial solutions for decongestion ahead of the monsoon season.
“During the monsoon season, the industry usually faces congestion issues. We want to develop solutions along with our customers so that we can plan in advance and make better use of available options”, said C K Rajan, Head – Container Business, APM Terminals Pipavav.
Every year, ports in the west coast of India face congestion issues during the monsoon season. Container volumes in India have also steadily grown and at Port Pipavav it has grown steadily year after year since 2009 when the port started marketing its new facilities.
The port has registered a 21% increase in container volumes in the first quarter of 2012 compared to Q1 2011. Simultaneously, rail volumes have grown especially to ICDs located in North India. The port aspires to assist the industry as well as its customers to plan ahead and minimize delays due to congestion.
Port Pipavav has Sales offices in Ahmedabad, New Delhi, Ludhiana and Jaipur to take care of customer requirements and the sales team participated in the event. The team also includes a Customer Service Manager at the port, who interacts with the operations team, the Customs and customers to facilitate smooth movement of cargo.
